These Terms of Service constitute an agreement between you and Symple Health Inc. ("Symple Health"). The terms of this Agreement govern your use of Symple Health’s application called Symple (“Symple” or “App”), available on the iTunes App Store, and related markets, the supporting website called www.sympleapp.com and called www.symplehealth.com. By visiting or interacting with the App or the corresponding website at www.sympleapp.com (“Site”), either as a visitor or as a user, you agree to be bound by the terms of this Agreement.
1. Description of Service
Symple is an application ("App") whereby patients can track the symptoms and other factors of chronic conditions and general health. You understand and agree that the App is provided "AS-IS" and that Symple Health Inc. assumes no responsibility for the use of the App. Symple Health Inc. is constantly innovating and seeks to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the App which Symple Health Inc. provides may change from time to time without prior notice to you. You may stop using the App at any time. By using this App, you acknowledge that Symple Health Inc. does not control in any manner the nature, quality, or accuracy of user-generated content, such as data saved and interpretations made. You agree that Symple is a neutral engine for people to record their symptoms’ severities and potential, correlating factors, journal entries, photos, and other information pertaining to health and wellbeing.
The App may not be used by minors (those under 18 years of age, or otherwise under applicable law), or by other individuals or organizations who cannot form legally binding contracts under applicable law. If you do not qualify, please do not use the App or the Site. By registering as a member you represent that you are age 18 or older.
3. Symple Does Not Provide Medical Advice
Any information published by Symple Health, Inc., including text, graphics, images, symptoms, treatments, dosages, outcomes, charts, profiles, photographs, advice, comments, messages, and other information, is for informational, research and educational purposes only. It is not a substitute for professional medical advice or treatment. It is not intended to be used to diagnose, cure, treat, or prevent any condition or disease.
If you think you may have a medical emergency, call your doctor or 911 immediately. Symple Health, Inc. does not recommend or endorse any specific course of action, tests, resources, physicians, products, procedures, drugs, opinions, or other information that may be mentioned in relation to the App, as reviewed in the App Store, on the Symple Facebook, Twitter, Website, or elsewhere. Reliance on any information provided by Symple or Symple Health, Inc., on data compiled on the App, the website, or on other users’ experience with the App or website is solely at your own risk.
4. Code of Conduct and Lawful Use of the App
You understand that you are entirely responsible for all information or other content that you upload, post, email, or otherwise transmit, whether publicly posted or privately transmitted. You agree not to post or upload anything to the Symple App Web Site or App Store page that is inaccurate, false or misleading; is obscene, abusive or indecent; or that infringes any copyright, patent, trademark, trade secret or other proprietary rights or rights of any party. You also agree to not impersonate another person or medical profession; to not harass, threaten or stalk another participant, including the use of expressions of bigotry, racism, hatred, or profanity; and to not use the App to conduct any illegal activity or any activity that violates the rights of others, provides instructional information about illegal activities, or promotes harm to anyone.
There are no known risks to using Symple, but there is a possibility that users may feel uncomfortable sharing information online. Users should discuss the safety and privacy of their data before utilizing the export feature of the App if they have concerns about their privacy and data safety. Users should refrain from exporting data unless they are certain that the receiving email address is authorized, credible, and secure. Users should understand that anyone can access their data if their smartphone is outside of their immediate control, and view the data entered into the app.
The App is not networked, meaning that the data remains on the user’s smartphone at all times, unless and until the user exports their data. At such time, the data should be considered available to the public domain, so users should use due caution before sharing their data.
Data exported by the user at the user’s command is NOT email-deidentified and should therefore be considered data for public use. Users can define their symptoms in whatever language they wish. Users are also free to stop using the App at any time. If a user chooses to delete Symple from their smartphone, their data will also be irretrievably deleted.
We recognize the importance of protecting the privacy of our users.
6. Changes and Limits to Service
Symple Health Inc. reserves the right to modify the App (or any part or functionality thereof) with or without notice. You agree that Symple Health Inc. has no responsibility or liability for any deletion or failure to store any data or other content maintained or transmitted by the App. You also agree that Symple Health Inc. reserves the right to change these limits at any time.
7. Disclaimer of Warranties
YOU EXPRESSLY UNDERSTAND AND AGREE THAT: (1) YOUR USE OF SYMPLE IS AT YOUR SOLE RISK. THE APP AND SERVICES AVAILABLE ARE PROVIDED ON AN "AS IS" BASIS. SYMPLE HEALTH, INC., EXPRESSLY DISCLAIMS ALL EXPRESSED AND IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. (2) SYMPLE HEALTH, INC. DOES NOT WARRANT THAT (a) THE APP WILL MEET YOUR REQUIREMENTS; (b) THE APP WILL BE UNINTERRUPTED, TIMELY, UNFAILINGLY SECURE, OR ERROR-FREE; (c) THE DATA RECORDED THROUGH THE APP WILL BE ACCURATE OR RELIABLE; (d) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE APP WILL MEET YOUR EXPECTATIONS AND (e) ANY ERRORS OR DEFECTS IN THE APP WILL BE CORRECTED. (3) ANY INFORMATION OR CONCLUSIONS DRAWN OR OTHERWISE OBTAINED THROUGH THE USE OF THE APP IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY USE OF THAT DATA. (4) THE CONCLUSIONS AND INFORMATION DRAWN BY YOU ARE NOT IN ANY WAY APPROVED OR ENDORSED BY SYMPLE HEALTH, INC., AND YOU USE SUCH INFORMATION AT YOUR OWN RISK. (5) YOU SHOULD ALWAYS USE CAUTION WHEN GIVING OUT ANY PERSONALLY IDENTIFYING INFORMATION ABOUT YOURSELF OR YOUR CHILDREN. SYMPLE HEALTH, INC. DOES NOT CONTROL OR ENDORSE ANY ACTIONS RESULTING FROM YOUR PARTICIPATION WITH THIS APP AND, THEREFORE, SYMPLE HEALTH, INC. SPECIFICALLY DISCLAIMS ANY LIABILITY WITH REGARD TO ANY ACTIONS RESULTING FROM USE OF THE APP.
8. Limitation of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT SYMPLE HEALTH, INC. ITS PARTNERS, CONTRIBUTORS, AGENTS, EMPLOYEES, OFFICERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF SYMPLE HEALTH, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (a) THE USE OR THE INABILITY TO USE THE APP; (b) ANY ACTION YOU TAKE BASED ON THE CONCLUSIONS YOU DRAW BY USING THE APP, (c) YOUR FAILURE TO KEEP YOUR DATA SECURE AND CONFIDENTIAL, (d) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; or (e) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE.
You agree to indemnify and hold harmless Symple Health, Inc., its officers, employees, agents, subsidiaries, partners, and affiliates, from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of this Agreement.
Notices to users may be made by updates when updating your app (which you update on the relevant App Store). Symple Health, Inc. may also provide notices of changes to this Agreement or other matters by displaying notices or links to notices to you generally on their Website, www.sympleapp.com and or www.symplehealth.com.
11. Modifications to this Agreement
Symple Health, Inc. reserves the right to modify this Agreement at any time, and without prior notice, by posting amended terms on this Site. We encourage you to review this Agreement periodically for any updates or changes. You understand and agree that if you use the App after the date on which this Agreement has changed, Symple Health, Inc. will treat your use as acceptance of the updated Agreement.
12. General Legal Terms
Symple Health, Inc., Symple App, Symple Health, and other related logos and product and service names are trademarks of Symple Health, Inc. Unless you have agreed otherwise in writing with Symple Health, Inc. nothing in this Agreement gives you a right to use or display any of these trademarks in any manner.
Symple Health, Inc. may assign this Agreement at any time to a subsidiary or parent company or to a successor to its business as part of a merger or sale of substantially all of its assets. You may not assign or transfer this Agreement. If any provision of this Agreement is held to be unenforceable for any reason, the remaining provisions will be unaffected and remain in full force and effect.
For any questions or comments, or to report violations of this agreement, contact Symple Health, Inc. at:
Symple Health, Inc.