Symple symptom journal and health diary
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faqs

 

How to add a cuSTOM SYMPTOM or FACTOR

 

To add a custom symptom/factor

  1. Go to Settings>Symptoms.
  2. Tap "New" at the top right of your screen.
  3. Type your custom symptom into the "Search or create new" bar at the top of the screen.
  4. When the name is complete, tap it to add to your list of symptoms.

To edit a symptom/factor name

  1. Go to Settings>Symptoms
  2. Tap "Edit" at the bottom right of your screen
  3. Select the symptom you would like to edit
  4. Tap symptom to activate the keyboard and edit
 

Graphs

Graphs transform our daily observations into knowledge. Symple provides two ways to visualize your data:

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Symptom focused accessed by tapping any symptom name on the symptom home screen. Swipe top and bottom for different views. 

 

Factor focused accessed by rotating your device to landscape from the symptom or factor home screens. Make sure to disable rotation lock if you are using an iPad. 

 

 

USING THE CALENDAR

Navigate quickly between months and years using our handy calendar feature.

Toggle between symptoms, factors, journal and photos to see which dates have what type of data associated with them. This is a great way to look back a year or more to see when things were brewing.

 

 

TIME PERIODS

Time periods are set up like this:

*We set nite to be the first period of the day because sleep quality affects how you feel today, not yesterday.

*We set nite to be the first period of the day because sleep quality affects how you feel today, not yesterday.

 

 

NONE vs. NOTHING

When you record "None" for Headache, you create a data point for your headache history. This data point helps render a more accurate picture of your headache history: when a headache is present and when a headache is absent.

If you make no record at all, no data point is added to your headache history. Maybe you had a headache or maybe you did not. Symple can't guess. Where this becomes really important is in averaging: if you discard all instances of "no headache" by not recording "none," you will be over-valuing headache's severity. 

About the 5 point scale

We benchmark everything we do against one golden metric: simplicity. Finding a pain scale that met that requirement was a challenge. 

Standard 10 point scales are designed to be used infrequently, like filling out a questionnaire in your doctor's office. But we needed something you could use daily. So we tested and discovered that a 5 point scale yielded the highest retention rates while still offering end users the granularity they wanted. Of course, many doctors and researchers rely on a 10 point scale, so we hope to accommodate that convention. But we will do so in a way that enriches our customers' experience (YOU), not diminish it.

 

 

TAKING A BREAK

 

If you have too many skipped days, congratulations! You're feeling better, and it's time to take a break from using Symple.

  1. turn off reminders
  2. pause all symptoms and factors
  3. build and email yourself a backup/restore file and keep the file in a safe place.

Do not delete Symple or any symptoms/factors, or you will lose all of your data. 

 

 

ABOUT DOCTOR REPORTS

 

Use the Doctor Report as a talking paper or overview*. It can help you conduct a disciplined, effective conversation with your doctor. Print and bring it to your next visit.

And unless instructed otherwise, do not email:

  1. Email is not HIPAA compliant, and you may put yourself and your clinician at risk of breaching this security requirement.
  2. Your clinician may never see it because many medical systems block external email.
  3. Your clinician can't add it to your medical record until you give your consent.

We want to make it easier for you to get the right care, right away. Let us help you navigate the clinical environment.

* in the unlikely event that your doctor wants individual data points, download them using .CSV Export Feature in Settings .

 

 

ACTIVE vs. INACTIVE SYMPTOMS

 

Active symptoms are those that you are actively tracking, right now. Inactive symptoms are those that you have tracked in the past but aren't tracking right now. Seasonal allergies are a good example of symptoms that come and go over the years. 

So, why not just delete symptoms?

Deleting a symptom removes that symptom's data, from the app forever. Only delete a symptom if you are absolutely certain that you will never need that data again, e.g. you have entered the same symptom twice during set up. Same for factors.

 

 

TRACKING MEDICATIONS

There are 2 ways to track medications, depending on what you need to do.

Keep track of what you took & when with  photos.

To remember what medications you took and when, snap a quick photo of your medications before you take them. The image will be time-stamped in Symple, so you can check back to see what you took and when.

Track medications as factors to visualize them on graphs.

 

To study how medications affect your symptoms, set up a factor for that medication. If you take different dosages, create a different factor for each dosage. Use graphs to see how a medication affects your symptoms.


 

SIGNING INTO ITUNES, AGAIN

 

Upon updating to the latest version of Symple, you may encounter a window asking your to sign into your iTunes account. This is to ensure that end users who purchased the premium version of Symple, called Symple Complete, receive the premium update. The only way to verify your purchase history is by signing in (apparently). This is a script that is imposed by the App Store, not by us, and we apologize for the inconvenience.