Symple symptom journal and health diary
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faqs

 

How can I add cuSTOM SYMPTOMs & FACTORs?

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To add a custom symptom, go to Settings>Symptoms and tap New at the top right of your screen. Type your custom symptom into the Search or create new bar at the top of the screen. When the name is complete, tap it to add to your list of symptoms.

To edit a symptom name, go to Settings>Symptoms and tap Edit at the bottom right of your screen. Select the symptom you would like to edit, then edit on the next screen. 

 

How can I make sense of my data?

Graphs help us learn from our data. Symple provides 2 different ways to look at your data.

Symptom-focused graphs are accessed by tapping any symptom name on the symptom home screen. 

Symptom-focused graphs are accessed by tapping any symptom name on the symptom home screen. 

Factor focused graphs are accessed by rotating your device to landscape. Swipe to compare symptoms and overlay factors with a tap. Make sure to disable rotation lock!

Factor focused graphs are accessed by rotating your device to landscape. Swipe to compare symptoms and overlay factors with a tap. Make sure to disable rotation lock!

 

 

Nice CALENDAR!

Navigate quickly between months and years using our handy calendar feature.

Toggle between symptoms, factors, journal and photos to see which dates have what type of data associated with them. This is a great way to look back a year or more to see when things were brewing.

 

 

What's up with those TIME PERIODS?

Time periods are set up like this:

*We set nite to be the first period of the day because sleep quality affects how you feel today, not yesterday.

*We set nite to be the first period of the day because sleep quality affects how you feel today, not yesterday.

 

 

What's the difference between recording NONE and NOT recording anything at all?

When you record "None" for Headache, you create a data point for your headache history. This data point helps render a more accurate picture of your headache history: when a headache is present and when a headache is absent.

If you make no record at all, no data point is added to your headache history. Maybe you had a headache or maybe you did not. Symple can't guess. Where this becomes really important is in averaging: if you discard all instances of "no headache" by not recording "none," you will be over-valuing headache's severity. 

About the 5 point scale

We benchmark everything we do against one golden metric: simplicity. Finding a pain scale that met that requirement was a challenge. 

Standard 10 point scales are designed to be used infrequently, like filling out a questionnaire in your doctor's office. But we needed something you could use daily. So we tested and discovered that a 5 point scale yielded the highest retention rates while still offering end users the granularity they wanted. Of course, many doctors and researchers rely on a 10 point scale, so we hope to accommodate that convention. But we will do so in a way that enriches our customers' experience (YOU), not diminish it.

 

 

Should I keep using Symple Even when I'm feeling fine?

 

No! You should go rock climbing, or teach English at the library, or visit your local arts council. If you're skipping days, congratulations! You're feeling better, and it's time to take a break from using Symple.

  1. turn off reminders
  2. pause all symptoms and factors
  3. if you don't have auto-backup enabled, save a backup/restore file in a safe place...

...and then go out and enjoy this beautiful day!

 

 

That DOCTOR's REPORT is lame. Are you working on that, or what?

 

We have big, fancy, expensive plans! But for now, use it to help you remember what you felt and for how long. Also, use the journal to build a list of questions as they arise. Let the Doctor's Report help you have a more effective conversation with your doctor. Print and bring it to your next visit.

And unless instructed otherwise, do not email:

  • Email is not HIPAA compliant, and you may put yourself and your clinician at risk of breaching this security requirement.
  • Your clinician may never see it because many medical systems block external email.
  • Your clinician can't add it to your medical record until you give your consent.

In the unlikely event that your doctor wants individual data points, use the .CSV Export Feature in Settings.

 

 

What's the difference between ACTIVE & INACTIVE SYMPTOMS?

 

Active symptoms are those that you are actively tracking, right now. Inactive symptoms are those that you have tracked in the past but aren't tracking right now. Seasonal allergies are a good example of symptoms that come and go over the years. 

So, why not just delete symptoms?

Deleting a symptom removes that symptom's data, from the app forever. Only delete a symptom if you are absolutely certain that you will never need that data again, e.g. you have entered the same symptom twice during set up. Same for factors.

 

 

how should I tRACK my MEDS?

Well, it depends on what you're trying to do:

To remember what you took and when, snap a quick photo. The image will be time-stamped in Symple.

To remember what you took and when, snap a quick photo. The image will be time-stamped in Symple.

To study how a medication affects how you feel, set it up as a factor. If you take different dosages, create a different factor for each dosage. Use graphs to see how a medication affects your symptoms.

To study how a medication affects how you feel, set it up as a factor. If you take different dosages, create a different factor for each dosage. Use graphs to see how a medication affects your symptoms.


 

SIGNING INTO ITUNES, AGAIN

 

Upon updating to the latest version of Symple, you may encounter a window asking your to sign into your iTunes account. This is to ensure that end users who purchased the premium version of Symple, called Symple Complete, receive the premium update. The only way to verify your purchase history is by signing in (apparently). This is a script that is imposed by the App Store, not by us, and we apologize for the inconvenience.